Commonly asked questions about our services.
WHAT IS THE PROCESS TO GET STARTED WITH THERAPY OR AN EVALUATION?
HOW DO I GET STARTED?
Our process is easy. If you or your child has not had a recent evaluation in the past six months we will schedule an evaluation. Following the evaluation, we will determine whether therapy is warranted and set up services. This process is the same for both group and individual therapy. Our therapists need to meet and evaluate new clients in order to determine what type and frequency of therapy will best meet their needs.
As of 10/01/22 we have a waitlist for all new clients at both Naperville and Westmont locations as well as teletherapy.
CAN WE DO AN INFORMAL EVALUATION IF MY CHILD WAS RECENTLY EVALUATED?
Yes. If you have a recent (six months or less) speech-language evaluation we will ask you to share that with us when we meet with your child in order to do an informal evaluation to see if the goals/treatment decision continues to meet your child's needs.
HOW LONG ARE YOUR THERAPY SESSIONS AND HOW OFTEN WILL YOU SEE ME OR MY CHILD?
Sessions are anywhere from 30-60 minutes in length. Most sessions are 45 minutes long.
Clients are seen anywhere from 1-3 times per week depending on their communication needs. We work with clients and families in our clinics in Westmont and Naperville. We provide teletherapy for anyone in the state of Illinois.
WILL YOU COMMUNICATE WITH MY CHILD'S SCHOOL, OTHER THERAPIST, AND/OR PEDIATRICIAN?
We love collaborating with outside schools, providers, and medical professionals. We are happy to email or schedule phone consultations with any member of your child's team (anything 15 minutes or less is free of charge).
DO YOU TAKE INSURANCE:
Social Butterfly Inc. is a BCBS PPO provider. We are happy to bill your BCBS PPO plan for speech therapy services. However, not all BCBS PPO plans cover speech therapy.
Prior to calling for your initial evaluation, we ask that you check with BCBS to verify your speech-language therapy coverage, determine if you need a referral from a physician, and find out what exclusions your policy may have.
CO-PAYS and CO-INSURANCE
Many BCBS PPO plans have co-pays or co-insurance. These are due on the day services are rendered.
OTHER INSURANCE CARRIERS
Social Butterfly, Inc. will sometimes bill other insurance carriers as an out-of-network provider as a courtesy to our clients. In most cases, clients will pay Social Butterfly Inc. directly and will be provided a superbill for submission to their insurance carrier.
OUT OF POCKET
Please call or email for our out of pocket rates. We are willing to work with your family in order to provide you or your child with the services you need.